Jako had been running a modest handyman/painting business for around a decade when, in 2013, he quoted to do a full redecoration on a sectional title complex for which he had regularly performed handyman services. The body corporate opted to go with a “more experienced” painting contractor, but within months of the redecoration, cracks had reappeared and the primer coat had started to show through. The chosen contractor hadn’t followed the manufacturer specifications, so obviously they were not interested in assisting, while the contractor himself simply pointed out that cracks were not covered in his guarantee. Craig, himself the owner of a unit in a sectional title complex, had firsthand experience in the fallout of a badly executed redecoration project. After comparing notes, Jako and Craig decided that there must be a gap in the market for an honest, reliable painting contractor, that communicates well, is prepared to backup their workmanship with a joint manufacturer guarantee and understands and uses the latest technology. In 2014, Jako and Craig started work on their first 80 unit complex under the newly-formed SUPERSEAL brand. The excellent workmanship was noted by the neighbouring complex (100 units), who then invited SUPERSEAL to tender. In early 2015, Gordon, disillusioned with the empty promises that his previous employers (from the waterproofing and engineering industries) had made to clients, accepted their invitation to join the team. Encouraged by the company’s vision to deliver on its promises, Gordon, Jako and Craig now oversee painting and waterproofing teams that perform work for some leading international industrial groups, hospitality brands and some of largest property managers and managing agents. We are really all about delivering on our promises and being relevant to our clients.